American Coin-Op July Cover Story Featured Speed Queen Store Owner

7/1/2013

July's American Coin-Op featured an interview with Bob Schwartz, Speed Queen® store owner, in the cover story, "Effectively Managing Multiple Stores." Schwartz, owner and founder of SuperSuds Management, operates 24 coin laundries and is considered an expert in the industry. He advises laundromat owners on the importance of checklists, frequent store visits and effective employees. Schwartz goes on to describe best practices in customer service, supply management and bookkeeping to successfully own a number of coin laundromats.

"As much as we can, we systematize the whole business," says Bob Schwartz, "whether it's daily checklists, weekly checklists, we have it all documented."

To read the full article, click here.

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